Virtual Assistant is a computer program designed to assist users in carrying out certain tasks automatically.
Virtual assistants in Indonesia are often presented in the form of mobile applications, such as Gojek, Grab, and Traveloka.
One of the famous virtual assistants in Indonesia is Tara, which is a virtual assistant from Bank Mandiri.
Virtual assistants are also often used in the e-commerce industry, to assist customers in the process of purchasing and shipping products.
Virtual assistants can be programmed to respond to general questions, such as store operating hours or branch office locations.
One of the advantages of virtual assistant is being able to work for 24 hours without stopping, so users can get services at any time.
Virtual Assistant can also help users in managing schedules, sending messages, and processing data.
In Indonesia, virtual assistants are also used in the health sector, to assist doctors in monitoring the patient's condition and providing treatment advice.
Virtual assistants can also help users in managing finances, such as preparing financial statements and managing bill payments.
In the future, virtual assistants are predicted to be more sophisticated and can help users in carrying out more complex tasks, such as data analysis and business decision making.